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Report a drone safety concern

We encourage anyone who has a concern about drone safety to make a report using the form below.

Our ability to investigate your concern will depend on the information you are able to provide. Where we don't have enough information to investigate your report is still valuable as it helps us identify areas of risk.

Aviation participants completing mandatory reporting should use the CA005 RPAS form [PDF 1.4 MB].

Type of incident

What was the drone doing?

It flew over the top of me It was flying over property without consent It was flying near an airport or aerodrome (within 4km) It was flying near a helicopter landing site (within 4km) It was flying in special use airspace illegally (e.g. restricted areas, low flying zones) It was flying at night The person flying the drone couldn't see it (e.g. in cloud/fog, behind obstacles, too far away) The drone was flying too high (above 120 metres or 400 feet) Taking photos of me or invading my privacy Flying too close to wildlife such as marine animals It was noisy Other

As the safety regulator, issues with privacy are not our responsibility. We suggest you visit the Privacy Commissioner website.

You can find more information on what drone operators need to do to meet the requirements of the Privacy Act and when filming may raise criminal issues.

AskUs - What are the rules for flying drones?

Privacy Commissioner blog on drones

As the safety regulator issues with wildlife are not our responsibility. We suggest you contact Department of Conservation to discuss your concerns

Dept. of Conservation website

As the safety regulator, issues with noise are not our responsibility.

Describe type of incident

Continue making a privacy, noise or wildlife complaint? Information will only be collected for statistics.

How did you see or find out about the unsafe activity?

I found it online I saw it with my own eyes (I am a direct witness) Someone told me about it

Have they given you permission to pass their details to us?

Yes No

We are only able to take details of a complaint from someone who saw the unsafe activity. Please ask that they complete this complaint themselves or call freephone 0508 4SAFETY (0508 472 338) to speak to an operator about their concerns.

The witness's details

Name

Phone

URL/link to the webpage

Are you happy to talk to us about your complaint?

Yes No

Your details

Name

Preferred method of contact

Phone Email

Phone number

Email address *

Do you have any other information that might help us?

About the incident

When did this incident occur? Please include date and time.

Where did this incident occur?

Street address Other location e.g. name of aerodrome/airport, park, beach, landmark

Address

Street address

City/town/suburb

Postcode

Describe location

What happened?

Was anyone injured?

Yes No

Has the incident been reported to police?

Yes No

Police report / event number

Provide details of the injury

Where was the person operating the drone located?

Don't know Same location Other location

Describe location

Did you get any photos or video of the incident?

Yes No

Share a copy

Please provide us with a copy of your photos and video. You may wish to upload these to sharing sites such as Dropbox or Google Drive, or on social media sites and then give us a link.

If you can't do this we will be in touch to arrange getting copies of your photos/video.

Link to copy (e.g. in google docs, dropbox etc.)

Drone operator

Do you know who was flying the drone?

Yes No

It can be hard for us to hold someone accountable if we can't prove who was flying the drone at the time. However, the information you provide may help support another investigation and is still of value to us.

Drone operator details

Name

Phone

Email address

Can you tell us anything else that might help us identify the person flying the drone? e.g. age, gender, distinctive facial features, clothing, tattoos etc.

Did the person flying the drone have a vehicle?

Yes No / don't know

Describe the vehicle e.g. make, model, colour, registration.

The drone

What did the drone look like? Include the colour, shape, size, and markings you noticed.

About you

Your contact information and identity will not be disclosed and will be treated in the strictest of confidence. It will not be passed to the drone operator.

Are you willing to speak to us about your concern?

Yes No

Your details

Name

Preferred method of contact

Phone Email

Phone

Email address *

Without your details we will be unable to contact you if we need additional information or clarification. This may limit the Civil Aviation Authority's ability to follow up on your concern.

Personal information consent

I agree to my details being used for the purposes of my request. I understand my data will be held securely. I have a right to change or access my information. See our Privacy notice for more details.

Yes, I understand and agree.