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  1. Home
  2. About us
  3. What we do
  4. Operational policies
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About us
Contact us
Change of address Contact the aviation safety group Official Information Act request Personal information request Questions, complaints, and feedback Report a drone safety concern Report an aviation safety concern
Corporate publications Email notification service Featured news and articles Forms News and media releases What we do
Aviation security legislative framework How we are funded
Fees, levies, and charges Previous funding reviews Review of CAA fees, levies, and charges 2020 (suspended) Questions and answers
Operational policies
Just Culture – what it means to the CAA Surveillance
CAA approach to surveillance Criteria for decision making How the system is applied Legislative references Client risk profile - Risk ratings The aviation life cycle The risk indicators Application of findings
Our role in aviation safety Our role in aviation security
About our dogs Behavioural detection Security screening and other airport duties Security screening times Supporting other government agencies
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Who we are
Authority members Authority leadership team Gender and ethnic pay gap History of aviation security in New Zealand History of civil aviation regulation in New Zealand Permission to use the CAA logo
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Aviation Community Advisory Group Aviation Community Medical Liaison Group International Civil Aviation Organization (ICAO) International agreements and arrangements
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COVID-19 Strategic framework and our values

Operational policies

The documents below form the key policies that drive decision making in the CAA. They are provided to help you understand how we go about making decisions and the basis for them. For policy, rules, and guidance material related to the safety and security of New Zealand and international aviation, see rules.

Regulatory Safety and Security Strategy 2022-27 [PDF 3.3 MB]

Regulatory Safety and Security Strategy 2022-27 - At a glance [PDF 679 KB]

Regulatory enforcement policy [PDF 351 KB]

S15A investigation policy [PDF 108 KB]

CAA Surveillance Policy

Certification Policy - Organisations [PDF 102 KB]

Safety Regulatory Oversight of Commercial Operations Conducted Offshore [PDF 62 KB]

Fit and proper person assessment policy [PDF 46 KB]

Fit and Proper Person Assessment Handbook: Procedures and Guidance [PDF 130 KB]

Just Culture – what it means to the CAA

Safety Information Policy - The Collection and Use of Safety Information [PDF 42 KB]

Safety Management Systems (SMS)

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