There are many ways to get in touch with us. You can reach us online, by phone, post or in person.
Civil Aviation Authority (CAA) CAA national office |
For passengers Email reception@avsec.govt.nz Aviation Security Service (Avsec) Airport identity cards Avsec MIQ feedback |
Notify and report Report an accident |
Request information Media enquiries |
Freephone: 0508 ACCIDENT (0508 222 433)
Available 24 hours, 7 days
Phone +64 4 560 9400
Fax +64 4 569 2024
Email info@caa.govt.nz
Postal address
PO Box 3555
Wellington 6140
New Zealand
Physical address
Level 15, Asteron Centre
55 Featherston Street
Wellington 6011
This office is currently closed. For inquiries, please call or email us.
Postal address
PO Box 3555
Wellington 6140
New Zealand
Physical address
Level 15, Asteron Centre
55 Featherston Street
Wellington 6011
This office is currently closed. For inquiries, please call or email us.
Phone +64 9 255 6011
Email auckland.reception@avsec.govt.nz
Postal address
Aviation Security Service
Auckland Operations
PO Box 53-008
Auckland International Airport
Manukau 2150
New Zealand
Physical address
6 Cyril Kay Road
Auckland International Airport
Auckland
Phone +64 9 255 6030
Email aintree.reception@avsec.govt.nz
Postal address
Aviation Security Service
Training Centre
PO Box 53-008
Auckland International Airport
Manukau 2150
New Zealand
Physical address
60 Aintree Avenue
Airport Oaks
Auckland
Phone +64 3 357 3500
Email reception.chc@avsec.govt.nz
Postal address
Aviation Security Service
PO Box 14-083
Christchurch International Airport
Christchurch 8544
New Zealand
Physical address
10 Ivan Crescent
Christchurch International Airport
Christchurch
Phone +64 3 474 9919
Email reception.dud@avsec.govt.nz
Postal address
Aviation Security Service
PO Box 245
Mosgiel
Dunedin 9053
New Zealand
Physical address
Dunedin International Airport
Airport Road
Momona
Dunedin
Phone +64 3 357 0329
Email reception.ivc@avsec.govt.nz
Postal address
Aviation Security Service
c/o Invercargill Airport Company
PO Box 1203
Invercargill 9840
New Zealand
Physical address
106 Airport Avenue
Invercargill
Phone +64 3 442 3049
Email reception.zqn@avsec.govt.nz
Postal address
Aviation Security Service
PO Box 2343
Wakatipu
Queenstown 9349
New Zealand
Physical address
Sir Henry Wigley Drive
Frankton
Queenstown
Phone +64 4 388 0950
Email reception.wlg@avsec.govt.nz
Postal address
Aviation Security Service
PO Box 21-009
Kilbirnie
Wellington 6241
New Zealand
Physical address
AFS Complex
Station Drive
Wellington International Airport
Wellington
Aeronautical services: aeronautical.services@caa.govt.nz
Airspace hazards: airspacehazards@caa.govt.nz
Mark Houston – Flight Operations, North Island
027 221 3357 / mark.houston@caa.govt.nz
John Keyzer – Maintenance, North Island
027 213 0507 / john.keyzer@caa.govt.nz
Carlton Campbell – Flying Operations, South Island
027 242 9673 / carlton.campbell@caa.govt.nz
Neil Comyns – Maintenance, South Island
027 285 2022 / neil.comyns@caa.govt.nz
Contact the aviation safety group
Email certification@caa.govt.nz
Email licensing@caa.govt.nz
For emails about BFRs, DL9s, type rating reports, flight test reports, and competency reports etc., please put the following in the subject line:
E.g. I J Whyte #99999 - BFR.
Phone +64 27 763 0000
Email media@caa.govt.nz
Email med@caa.govt.nz
Email publications@caa.govt.nz